admin_v3_pages

age_question

analytics

archival_summary_mailer

brainstormer_emails

brainstormer_upgrades

campaign_monitor

chain_mailers

collect_only_year

consultation_hub

content_security_policy

content_security_policy_report_only

content_security_policy_strict

cookie_policy

custom_code

custom_js_tracking

dashboard

dashboard_filters_visibility

delete_survey_test_responses

demographic_filter_text_analysis

digest_email_subscription

disable_akismet

disable_engagement_depth_query_optimization

disable_facebook_sdk

disable_google_analytics

disable_twitter_widget

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disallow_platform_admin_access

drip_campaigns

emoji_question

enable_active_directory_signup

enable_admin_survey_pdf_download

enable_auto_hide_past_key_dates

enable_ehq_newsletter

enable_email_sharing_snippet

enable_froala_participant_css

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enable_newsfeed_date_settings

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enhanced_social_share

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follow_project_widget

forum_topic_optimization

full_page_graphs_in_reporting

gov_delivery_integration

hide_participant_details_survey_analysis_pdf

homepage_upgrades

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hub_admin

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idea-tool-unverified-participation

idea_unverified_participation

image_editor

imgix_for_homepages

imgix_for_project_pages

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intercom

load_theme_css_first

location_question

mailchimp

manage_project_team

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marketplace_sms_integration

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West Lancashire Borough Council&#39;s engagement hub where local residents can share ideas, discuss important topics, provide feedback and contribute to the future of West Lancs. &nbsp;The Council is committed to informing, consulting and involving local people and we are keen to gather views from residents and communities.

Welcome to Your Voice West Lancashire

West Lancashire Borough Council is committed to promoting wellbeing and leisure.

Wellbeing & Leisure Consultation

We welcome your views on our draft regeneration plan for Skelmersdale town centre.

Skelmersdale Town Centre Masterplan Consultation

Citizen &amp; Stakeholder Survey 2024From 5th July 2024, in collaboration with NWA Social and Market Research Ltd, West Lancashire Borough Council will be conducting the Citizen &amp; Stakeholder 2024 Survey with residents, groups, organisations, parish councils, partners, and businesses across the borough.The survey consists of several core questions, designed to measure customer satisfaction, and gives our customers and local communities the opportunity to have their say on:<ul type="disc"><li>the area they live in </li><li>key services the council delivers e.g., recycling and refuse collection, street cleaning, parks, and green spaces, plus much more</li><li>how we run things and if we provide value for money</li></ul>Measuring resident satisfaction helps us to understand:<ul type="disc"><li>how effectively we are serving our residents and local communities</li><li>what we are doing well </li><li>where we need to improve</li></ul>The Citizen Survey has been posted to a random sample of residents, which will be representative of the borough by ward, to ensure there is an equal opportunity for residents across the borough to respondIf you have not received a survey by post your views are welcome and you can give them by clicking on the relevant heading below:<ul type="disc"><li><a href="https://nwaresearch.welcomesyourfeedback.net/wlbcresident24" rel="noopener noreferrer" target="_blank">Citizen Survey</a>- select this link if you are a resident in the borough</li><li><a href="https://nwaresearch.welcomesyourfeedback.net/wlbcstakeholder" rel="noopener noreferrer" target="_blank">Stakeholder Survey</a> - select this link if you are a group, organisation, parish council, partner, or local business from across the borough</li></ul>Note: if you are a resident completing the Citizen Survey you can refer to the &quot;Services Provided&quot; document attached which details the services West Lancashire Borough Council provide and how your Council Tax payment is allocated. We hope you will find this information useful when responding to the survey!If you have any questions or concerns about this survey, please do not hesitate to call NWA Director Norma Wilburn on 07811 101585 or email norma.wilburn@nwaresearch.co.ukWe value and appreciate your feedback, your views are important to us, please take this opportunity to have your say by 16th August 2024. We&rsquo;d like to thank you, in advance, for taking the time to influence the future provision of services in your borough.<img src="https://s3-eu-west-1.amazonaws.com/ehq-production-europe/08a7abb193150a8c86f04b261bcd21657397a7b0/original/1719316637/3ebceb80c83eea8204da6f46fb7b29ce_Picture2.jpg?1719316637" style="width: 736px;" class="fr-fic fr-dib fr-fil">

Citizen & Stakeholder Survey 2024

We want to hear your views on our draft Licensing Act Policy 2025-2030

Licensing Act Policy 2025-2030

We want to hear your views about our draft Gambling Act Policy. 

Gambling Act Policy 2025-2028