Draft Housing Plan 2024-2027

At West Lancashire Borough Council (WLBC), we are serious about improving the services we provide. We believe that by working together with our tenants and leaseholders we can make West Lancashire the place of choice to live, work, visit and invest.

We are pleased to bring to you our new Housing Plan for 2024-27. The plan was shared with members of the Landlord Services Working Group on 13th November 2024 and we would now like to share it with all tenants and leaseholders to get your feedback.

The provision of affordable, quality homes is one of the Council's long-term goals. This Housing Plan (The Plan) sets out how the Council's housing service will support the delivery of our key corporate priorities:

• Create a clean and environmentally sustainable borough.
• Generate prosperity in our borough.
• Foster inclusive and healthy communities.
• Manage a resilient, financially strong council.

The Plan looks at housing provision, tenant engagement and sustainability, and making sure our homes are safe and affordable. It also helps us make sure the services we provide meet the needs of current and future tenants.

The three key priorities for investing in the Council's Housing Service and homes are:

• Provide safe, warm, and secure homes for our tenants.
• Understand and listen to our tenants and continually improve our services.
• Transform our housing stock to meet the needs of current and future residents.

The Plan has been written to meet our Regulatory Requirements and Consumer Standards. These are national standards that make sure landlords provide safe, quality homes and services that meet the need of our tenants and are value for money. The standards are:

• Safety and Quality.
• Transparency, Influence and Accountability.
• Neighbourhood and Community.
• Tenancy

We would be grateful if you could give us some of your time to look at the Plan (which can be found here or in the documents section to the right of this page) and then complete the survey below.

As a thank you for your time everyone who completes the survey will be entered into a prize draw for a £30 Love2Shop Voucher.