Building Control Customer Survey 2024

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At West Lancashire Borough Council we are committed to consistently providing an excellent service to all our customers. We value all feedback about our services and see this as an opportunity to learn, adapt and improve, so that our customers can have confidence in us to deliver a quality standard of service.

Customer feedback is key to ensuring we deliver a great service, and we are keen to hear from you about your experience of our Building Control Service.

Building Control is primarily about ensuring building work complies with minimum standards for Health and Safety of persons in and around buildings, conservation of fuel and power, and accessibility. Please can you spare a few moments to complete our Building Control Customer Survey and tell us about the service you received.

The information you provide will be used to evaluate our performance and identify what we can do differently to improve the services we provide.

Thank you for taking the time to share your views.





At West Lancashire Borough Council we are committed to consistently providing an excellent service to all our customers. We value all feedback about our services and see this as an opportunity to learn, adapt and improve, so that our customers can have confidence in us to deliver a quality standard of service.

Customer feedback is key to ensuring we deliver a great service, and we are keen to hear from you about your experience of our Building Control Service.

Building Control is primarily about ensuring building work complies with minimum standards for Health and Safety of persons in and around buildings, conservation of fuel and power, and accessibility. Please can you spare a few moments to complete our Building Control Customer Survey and tell us about the service you received.

The information you provide will be used to evaluate our performance and identify what we can do differently to improve the services we provide.

Thank you for taking the time to share your views.





  • As a recent user of the Building Control Service, we would be grateful if you would complete the following survey. This will assist in our continuous programme of service to our customers. 

    Take Survey
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Page last updated: 30 Oct 2024, 03:23 PM