FAQs
- Used simple, concise and easy to understand language throughout.
- Altered the layout of the document to make it easier to find information.
- Made sure it is clear where to find additional information, for example the Tenant Handbook is referenced throughout as a further source of information.
- Updated all the content to bring it up to date.
- Included information about complying with emergency circumstances, such as government restrictions.
What changes have been made to the Tenancy Agreement?
The Officer Working Group has worked with tenants to improve the Tenancy Agreement. Some of the changes made include:
Where can I find a copy of the Tenancy Agreement?
A copy will be published on West Lancashire Borough Council's website. If you would prefer a hard copy of the document, or need it in a different language or format, please email neighbourhoods@westlancs.gov.uk
Who should I contact if I have a query about the Tenancy Agreement?
If you need any further information relating to the document or completing the survey. Email the team at neighbourhoods@westlancs.gov.uk
How can I get involved with future projects?
There are lots of ways you can get involved - have a look at our website to find more information or contact the Tenant Voice team at TenantVoice@westlancs.gov.uk