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West Lancashire Borough Council has, with the help of tenant feedback, made changes to it's Learning & Development Strategy.
As a result of tenant feedback, we have simplified terminology where possible, made minor amends to improve clarity, expanded information on apprenticeships, and increased the number of apprenticeship opportunities available within Housing. We have also strengthened our commitment to developing existing staff by introducing a programme to support colleagues who want to progress into more senior roles.
The strategy has now been approved through the Council's decision-making process, taking tenant feedback into account, and is available to view here. Thank you for helping us shape how we support and develop our workforce for the future.
If you'd like to know how your feedback can make a difference, contact the Tenant Voice team at TenantVoice@westlancs.gov.uk
West Lancashire Borough Council has, with the help of tenant feedback, made changes to it's Learning & Development Strategy.
As a result of tenant feedback, we have simplified terminology where possible, made minor amends to improve clarity, expanded information on apprenticeships, and increased the number of apprenticeship opportunities available within Housing. We have also strengthened our commitment to developing existing staff by introducing a programme to support colleagues who want to progress into more senior roles.
The strategy has now been approved through the Council's decision-making process, taking tenant feedback into account, and is available to view here. Thank you for helping us shape how we support and develop our workforce for the future.
If you'd like to know how your feedback can make a difference, contact the Tenant Voice team at TenantVoice@westlancs.gov.uk
West Lancashire Borough Council is committed to consistently providing an excellent service to all our customers.
We value all feedback about our services and see this as an opportunity to learn, adapt and improve, so that our customers can have confidence in us to deliver a quality standard of service.
If you would like to share your views, and give us a comment, compliment or complaint visit our website where you can read our Customer Feedback Policy and provide us with your feedback.
