Draft Recharge Policy

Thank you for your comments. This consultation has now closed and the feedback is being considered.

Council policies are the strategic link between the Council’s vision and values, pledges and outcomes and its day to day operations. In many cases, policies are critical to ensure the Council complies with its legislative and regulatory obligations and applicable standards.

At West Lancashire Borough Council (WLBC), we are always striving to improve the services we provide to our tenants and leaseholders. As a landlord, WLBC have a duty to repair tenanted homes, our tenants also have obligations to maintain their home as outlined in the tenancy agreement.

This policy outlines West Lancashire Borough Council’s approach to the raising and collection of charges from its leaseholders, tenants and former tenants for charging for repairs and making good, damage to our property and leased properties.

Our key policy aims are:

• Encourage tenants to take responsibility for keeping their home in a good state of repair
• Ensure that the repairs budget is spent wherever possible on repairs caused by genuine wear and tear
• Ensure that resources are allocated fairly, and that so far as reasonably practicable, the costs of putting right disrepair arising due to neglect does not fall upon the majority of tenants that look after their homes
• To contribute to West Lancashire Borough Council’s efficiency and offer value for money
• Ensure that when reported repairs are allocated to the correct priority in line with the repairs policy

It is important that we gather our tenants and leaseholders views and feedback on the policy so we are able to include, where possible, any suggested changes.

We would really appreciate if you could give us some of your time to firstly review the draft policy which can be found here and in the documents section to the right of this page and, to give us your thoughts and feedback through the survey below.