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Consultation has concluded
Thank you for your comments. This consultation has now closed and the feedback is being considered.
Council policies are the strategic link between the Council’s vision and values, pledges and outcomes and its day to day operations. In many cases, policies are critical to ensure the Council complies with its legislative and regulatory obligations and applicable standards.
At West Lancashire Borough Council (WLBC), we are always striving to improve the services we provide to our tenants and leaseholders. The purpose of this policy is to set out the Council's approach to dealing with empty homes to ensure that the Council provides an efficient and customer focused service which:
Complies with regulatory and legislative requirements.
Ensures value for money in repairing empty homes and achieving the relet standard.
Balances the need to minimise rent loss whilst letting empty homes to the right applicant in terms of our allocations policy.
Maximises customer satisfaction in relation to the standard of a tenant's new home.
Is consistent with our Asset Management Strategy.
It is important that we gather our tenants and leaseholders views and feedback on the policy so we are able to include, where possible, any suggested changes.
We would really appreciate if you could give us some of your time to firstly review the draft policy which can be found here and in the documents section to the right of this page and, to give us your thoughts and feedback through the survey below.
Thank you for your comments. This consultation has now closed and the feedback is being considered.
Council policies are the strategic link between the Council’s vision and values, pledges and outcomes and its day to day operations. In many cases, policies are critical to ensure the Council complies with its legislative and regulatory obligations and applicable standards.
At West Lancashire Borough Council (WLBC), we are always striving to improve the services we provide to our tenants and leaseholders. The purpose of this policy is to set out the Council's approach to dealing with empty homes to ensure that the Council provides an efficient and customer focused service which:
Complies with regulatory and legislative requirements.
Ensures value for money in repairing empty homes and achieving the relet standard.
Balances the need to minimise rent loss whilst letting empty homes to the right applicant in terms of our allocations policy.
Maximises customer satisfaction in relation to the standard of a tenant's new home.
Is consistent with our Asset Management Strategy.
It is important that we gather our tenants and leaseholders views and feedback on the policy so we are able to include, where possible, any suggested changes.
We would really appreciate if you could give us some of your time to firstly review the draft policy which can be found here and in the documents section to the right of this page and, to give us your thoughts and feedback through the survey below.
Please spare 5 minutes of your time to give us your views.
Consultation has concluded
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The draft Empty Home Policy consultation is now open.
29th February 2024 - Survey closes
Draft Empty Home Policy is currently at this stage
Today is the final day for submissions to the survey.
7th March 2024 - Feedback Analysis
this is an upcoming stage for Draft Empty Home Policy
Feedback from the online survey is analysed by the service lead. Where possible, changes will be made to the policy based on the recommendations and feedback gathered.
20th March 2024 - Landlord Services Committee
this is an upcoming stage for Draft Empty Home Policy
The draft Empty Home policy is taken to Landlord Services Committee for review.
26th March 2024 - Cabinet
this is an upcoming stage for Draft Empty Home Policy
The draft Empty Home policy is taken to Cabinet for approval.
West Lancashire Borough Council is committed to consistently providing an excellent service to all our customers.
We value all feedback about our services and see this as an opportunity to learn, adapt and improve, so that our customers can have confidence in us to deliver a quality standard of service.
If you would like to share your views, and give us a comment, compliment or complaint visit our website where you can read our Customer Feedback Policy and provide us with your feedback.