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Home adaptations for disabled people improve health and wellbeing and contribute to achieving a range of outcomes set out in the Public Health, NHS and Adult Social Care Outcomes Framework.
Many people find that their personal circumstances change and they can no longer live comfortably or safely within their existing arrangements. West Lancs Borough Council aims to positively address the aspirations of disabled people, allowing them to remain in their current home for as long as possible.
We welcome tenants to provide their view on our Adaptations Policy for Council Housing. We will use your views to shape the policy before it's taken to Landlord Services and our Policy and Resources Committee for sign off. Please take some time to read the Aids and Adaptations Policy and then complete the survey below to provide your feedback.
In addition to this online survey, we are offering tenants and leaseholders the opportunity to attend an in person consultation session which will be lead by service manager, Debbie Stewart. The session will take place on 14th November at our Derby Street (Ormskirk) office. If you would like to attend, or would like more information, contact the Tenant Voice team via an email to TenantVoice@westlancs.gov.uk
Home adaptations for disabled people improve health and wellbeing and contribute to achieving a range of outcomes set out in the Public Health, NHS and Adult Social Care Outcomes Framework.
Many people find that their personal circumstances change and they can no longer live comfortably or safely within their existing arrangements. West Lancs Borough Council aims to positively address the aspirations of disabled people, allowing them to remain in their current home for as long as possible.
We welcome tenants to provide their view on our Adaptations Policy for Council Housing. We will use your views to shape the policy before it's taken to Landlord Services and our Policy and Resources Committee for sign off. Please take some time to read the Aids and Adaptations Policy and then complete the survey below to provide your feedback.
In addition to this online survey, we are offering tenants and leaseholders the opportunity to attend an in person consultation session which will be lead by service manager, Debbie Stewart. The session will take place on 14th November at our Derby Street (Ormskirk) office. If you would like to attend, or would like more information, contact the Tenant Voice team via an email to TenantVoice@westlancs.gov.uk
Share Draft Aids and Adaptations Policy - Survey on FacebookShare Draft Aids and Adaptations Policy - Survey on TwitterShare Draft Aids and Adaptations Policy - Survey on LinkedinEmail Draft Aids and Adaptations Policy - Survey link
this is an upcoming stage for Draft Aids and Adaptations Policy
Today is the final day for submissions to the survey.
26th November - Feedback Analysis
this is an upcoming stage for Draft Aids and Adaptations Policy
Feedback from the online survey is analysed by the service lead. Where possible, changes will be made to the policy based on the recommendations and feedback gathered.
22nd January 2025 - Landlord Services Working Group
this is an upcoming stage for Draft Aids and Adaptations Policy
The draft Aids and Adaptations Policy is taken to Landlord Services Working Group for review.
West Lancashire Borough Council is committed to consistently providing an excellent service to all our customers.
We value all feedback about our services and see this as an opportunity to learn, adapt and improve, so that our customers can have confidence in us to deliver a quality standard of service.
If you would like to share your views, and give us a comment, compliment or complaint visit our website where you can read our Customer Feedback Policy and provide us with your feedback.
